Your shopping cart is empty!
Terms & Conditions
Making A Purchase
|Delivery Schedule We process your order right away. We aim to send your order to you in 3 business days. |
You must inform us within two working days if the goods are lost or damaged in transit . When signing for a delivery that is damaged or unchecked please state this next to your signiture so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.
You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.
Guarantee We guarantee your satisfaction. All of our products come with a 14 day no quibble guarantee.
We do sel a number of collectors items that are not toys & not intended for children.
Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01704 512799 (International +44 01704 512799) or write to us at 129 Lord Street Southport Merseyside PR8 1PU United Kingdom
|Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive.|
You are entitled to cancel your order and return the goods within 14 working days ( excluding personalised/special order items as once ordered they can not be canceled or returned) for a full refund excluding the cost of P&P.
Do this by completing the form (link at the bottom of home page "returns"). We will acknowledge receipt of your email within 5 working days if not received please contact us by phone or resend your email. You must return goods within 2 calenda weeks of cancellation. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value.
Any goods returned should be in original packaging and in a saleable condition (if this is not the case a duduction may be made) and your refund will be paid as soon as possible within 30 days
These terms apply to your order online via this website only. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.
None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforce-ability of the remainder.